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Travel Industry:-
Air-Travel:-
Airline wireless e-business solutions:
Comprehensive, integrated airline e-business wireless solutions. Today more than 400 million people across the world have mobile phones. By 2003, that number is expected to reach one billion, making mobile phones as common as television sets -- and the driving force for the next phase of e-business applications.
Airline wireless e-business solutions from eBizportals can help you increase customer satisfaction by letting your customers manage travel plans easily and independently. Customers can:
Check gate and seat assignments without involving a call center Obtain local weather conditions or driving directions with their PDA or cell phone Receive notification of schedule changes or cancellations quickly and more conveniently from handheld devices Satisfy your current high-value customers by:
Implementing loyalty-reward programs exclusively for wireless customers Sending special promotions based on previous travel Offering rapid check-in with PDAs or cell phones Empower your mobile employees by:
Linking them with backend information systems Empowering them to act on up-to-date information to provide better customer service While wireless computing is new territory, untapped by many businesses, the advantage goes to those who get there first. You can gain the competitive edge by increasing customer benefits through innovative
Airline electronic ticketing solutions:
Enter the world of e-tickets:
The International Air Transport Association (IATA) has forecasted that by 2010, nearly 80 percent of tickets issued in the United States—and the majority of tickets worldwide—will be electronic. With electronic ticketing solutions you have the ability to issue e-tickets for your own airline, exchange them with multiple carriers around the world, reduce costs and look forward to higher levels of customer satisfaction.
Improve customer satisfaction with e-tickets: Electronic ticketing solutions from eBizportals consist of the following options:
Online electronic ticketing system.online e-ticketing solution into your current infrastructure. As an IATA industry-compliant solution, the electronic ticketing solution allows you to:
Issue, display, refund, exchange, reissue, revalidate, suspend and void e-tickets Change e-ticket coupons Display e-ticket history Link to Global Distribution Systems (GDS) Interline electronic ticketing.
This option gives multiple airlines the ability to process e-tickets on airlines worldwide-helping to ensure that passengers have the flexibility to fly on more than one airline during a single trip.
eBizportals electronic ticketing solution, which conforms to IATA industry standards, gives airline customers all the benefits of e-ticketing plus the flexibility they have enjoyed with paper tickets.
It provides:
Secure maintenance and control of flight coupons Ability to revalidate and exchange flight coupons Departure control processing History display and audit trails Settlement authorization Irregular operations processing and ground handling Transform your business:
Electronic ticketing solutions from eBizportals can help you:
Provide your customers with the flexibility and convenience of electronic ticketing Achieve cost savings and faster time to market Extend your interline agreements to cover electronic ticketing Generate timely, accurate ticketing information for revenue reporting
ebizportals can help you easily integrate these industry-compliant solutions into your existing business practices and distribution systems.
Achieve cost savings and faster time to market: Airlines that have implemented electronic ticketing have reported significant savings over paper tickets.
In addition to substantial per-ticket cost reductions, you can realize extended benefits from electronic ticket issuance, including faster time to market and cuts in distribution and overhead expenditures. By utilizing electronic tickets instead of paper tickets,
your customers in turn can benefit from:
Faster ticketing and airport processes Swift, accurate ticket changes...virtually anytime, anywhere Diminished frequency of lost tickets Improved flexibility and convenience of self-service options
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